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On this page you will find lots of information regarding your upcoming vacation with us, hopefully, the answers on this page will clear up any queries you may have, if it does not, please e-mail us and we will be happy to help. Q: Do i get to choose the Vacation Villa that i will be staying in A: Yes, we feel at Pearson's Properties, LLC that your satisfaction will be more likely if you choose the villa that you stay in, on this website you can see the vacation villas that we manage, and choose the one you want to stay in. Q: Where do i collect the keys for my Orlando Vacation Villa Rental? A: Once final payment has been taken on your vacation villa reservation, you are sent your final invoice, directions to the villa, and a lockbox code, the key is stored in the lockbox at the villa allowing you to start enjoying your vacation from the beginning Q: How Close will my Orlando Villa be to Walt Disney World? A: All the Disney Vacation Homes we manage are designed to be used as vacation villas, therefore they are all located within 10-12 mins drive from Walt Disney World, allowing you less driving time and more time at the parks! Q: Are there restaurants and shopping near the Orlando Vacation Villas? A: Yes, there are several large grocery stores, Wal-Mart, Target and Publix, drug stores and restaurants all located within a short drive of all the Florida Villas. Q: Do i need to clean the Villa? A: No, Prior to your arrival all Florida Villas are professionally cleaned and inspected. We do provide a mop, vacuum, broom, washing machine, dryer, dishwasher and dust pan for your convenience. We do ask that upon your departure you start a wash load of towels to help assist our cleaning staff. Q: What do i need to bring with me? A: We provide all towels (except beach towels) linens, pots pans, cutlery, plates etc; all you will need is some sun tan lotion!! Q: Do you allow pets? A: No, Pets are not allowed in the homes, however, for snowbird and other extended stays, exceptions can be made with the permission of the homeowner, please call for more details. Q: Can i smoke in the homes? A: No, for the comfort of all of our guests, the homes are non-smoking, however, guests are permitted to smoke on the patio are outside. Q: What do we need to do at check out time? A: Please ensure that all windows and doors are locked, place the key back in the lock box and have a safe journey home. Q: If there is a problem, what should i do? A: We are here to make sure that you have an enjoyable stay, and if there is any problems, please call us toll free on 1-866-849-2434, during office hours there will be someone there to help, outside of office hours please leave a message and someone will get back to you. If it is an emergency, please call the emergency number that can be found on the answer machine. Q: What will be Provided at the Home? A: All Vacation homes listed for rent on this website are fully self-catering. This means that there are enough toiletries to last you for 1-2 days. Shower gel, soaps, toilet paper, dishwasher detergent and other consumables are the responsibility of the guest.
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